Lloyds Banking Group moves to a platform operating model

Lloyds Banking Group re-engineered their operating model and change methods for thousands of teams. And they did it in under three months.

Do you have a big and bold objective for next quarter? Watch the Lloyds Banking Group story for inspiration today.

Watch their story today to learn:

  • How they transformed their ways of working in only ten weeks
  • How they consolidated from twenty-seven tools to only three tools
  • How they empowered over three thousand leaders and thousands of teams on their new operating model

This recording was originally presented at Team '24 Europe in Barcelona on October 9, 2024 in the session titled, “Lloyds Banking Group’s transition to a platform operating model.”

Speakers

Rebecca Marron, Lloyds Banking Group

Head of Centre of Excellence

Rebecca has 28 years’ experience in the finance industry spanning across numerous roles from running customer facing operations to leading Agile transformation . Rebecca is driven by continuous improvement to innovate and build great products & services to our customers at pace . Rebecca has been a change influencer for 12 years and was one of the first agile coaches in Lloyds , Rebecca has led a number of interventions across change & run but her last break through was designing and supporting colleagues to adopt the 100& agile strategy through applying a new change method and tooling that enable great agile practices

Vicky Leslie Kent, Lloyds Banking Group

Agile Transformation Director, Lloyds Banking Group

Vicky is the Agile Transformation Director at Lloyds Banking Group with a career spanning 28 years including all aspects of change.

Her passion for Agile working is being put to brilliant use as her team steer the Group towards 100% agility through use of JIRA Suite Tooling and a robust Method Strategy and Change Framework.

Along with members of her team, she’s joining us at Team ’24 Europe to share how Lloyds Banking Group transitioned to a platform operating model.

Tanvi Patel

Tooling (Jira Suite & CMT) Product Owner, Lloyds Banking Group

Change Tooling Product Owner, with 20 years of experience in technology change delivery and have always been associated with the portfolio and project management tools and agility framework. I have played a key role in both developing our new change framework, implementation and rollout of the tooling to support the framework across the organisation, whilst also designing our learning journeys to support the embedding of the tools.

Responsible for leading developments and improvements to our tooling suite to support the change framework. I am passionate about transformation of our journeys using emerging technology like cloud and Al.