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Forrester Study: The Cost of Disconnection

Executive Summary


Work is changing quickly, yet many teams still rely on outdated processes. A new Forrester study, commissioned by Atlassian, surveyed 670 professionals in the United States and key countries in EMEA, to see how effectively teams collaborate.

According to the findings:

  • 82% say aligning teams behind shared goals is important, but only 30% feel their organization fully supports cross-team collaboration.
  • 86% believe sharing knowledge easily is crucial, yet only 24% say they do so freely across the company.

This report explores three key pillars of teamwork: aligned goals, structured workflows, and knowledge sharing. It highlights how leadership removes obstacles, clarifies responsibilities, and enhances visibility, enabling teams to deliver better products, stay engaged, and adapt to change.

What You’ll Learn in This Report
  1. The biggest reasons projects stall, including misaligned goals, disconnected workflows, and siloed knowledge
  2. How unified tools and open communication speed up delivery and reduce errors
  3. Ways to keep teams productive and clear on priorities even as things change

Read the full report to discover how organizations eliminate collaboration barriers and build more effective teams.