Product-Specific Terms

These Product-Specific Terms apply to subscriptions of the Products listed below in Section 1 (“Covered Products”) pursuant to Customer’s Atlassian Subscription Agreement (or preceding form of agreement into which these Product-Specific Terms are incorporated) (“Agreement”). Capitalized terms used but not defined in these Product-Specific Terms have the meanings set out in the Agreement.

1. Covered Products. The following Products are Covered Products:

• Jira Software (Cloud and Data Center)
• Jira Service Management (Cloud and Data Center)
• Jira Work Management (Cloud)
• Confluence (Cloud and Data Center)
• Bitbucket (Cloud Data Center)
• Access (Cloud)
• Crowd (Data Center)
• Sourcetree (Data Center)
• Bamboo (Data Center)
• Sourcetree (Server Subscription)
• Bamboo (Server Subscription)
• Fisheye (Server Subscription)
• Crucible (Server Subscription)]
• Atlassian Apps (Cloud and Data Center)

2. Contracting Party. Atlassian Pty Ltd is the contracting party for the Covered Products.

3. Documentation. The Documentation for the Covered Products is currently located at https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html. 

Documentation for the Insight apps is available at https://documentation.mindville.com.

4. Service Level Agreement. The following service level agreement applies to Premium or Enterprise editions of any Covered Products that are Cloud Products: https://www.atlassian.com/legal/sla

5. Secondary Users. As described in the Documentation, certain Covered Products may be used as part of Customer’s external support or similar resources related to its or its Affiliates’ own offerings. End users for such resources (“Secondary Users”) shall be deemed Users for purposes of the Agreement. Customer may not permit Secondary Users to use the Covered Products for purposes unrelated to supporting its own offerings or grant Secondary Users administrator, configuration or similar use of the Covered Products. Customer may not charge Secondary Users a specific fee for use of the Covered Products, but Customer may charge an overall fee for its own offerings. Customer is solely responsible for its own products, support offerings and secondary relationships. Atlassian is not liable under any theory to Secondary Users, notwithstanding anything to the contrary.

6. Additional Software Terms. The following additional terms apply to any Covered Products that are Software Products (“Covered Software Products”):

a. Number of Instances. Unless otherwise specified in the applicable Order, for each Covered Software Product license that Customer purchases, Customer may install one (1) production instance of the Covered Software Product on systems owned or operated by Customer or one of its Users. For clarity, importing a back-up from an authorized production instance of a Covered Software Product into an authorized staging environment of such Covered Software Product does not itself violate the foregoing requirement. Atlassian may also make available “developer” licenses free of charge for certain of our Covered Software Product offerings to allow Customer to deploy non-production instances, such as for staging or QA purposes.

7. Additional Bitbucket Cloud Terms. The following additional terms apply to Bitbucket Cloud:

a. Repositories. Data uploaded by Customer to Bitbucket Cloud is stored in “repositories”. Customer must designate whether the repositories are public (meaning that anyone coming to the Bitbucket website can view them) or private (meaning that access to those repositories will be limited to those who have permission to access the repositories). For each public repository that Customer maintains, Customer must indicate the license under which Customer is making the contents of the repository available to others, as well as the license under which Customer will accept contributions to its repository.

b. Storage Rules. The Documentation sets forth pre-defined storage limits on Customer Data. For clarity, Atlassian may enforce those parameters to help ensure that Customer and its Users do not use Bitbucket Cloud in a way that would consume a disproportionate amount of system resources or that would adversely impact the performance or operation of Bitbucket Cloud for other users. Similarly, since Bitbucket Cloud is designed to be used as a source code repository, Atlassian reserves the right to remove any other content (such as music or video). Since Atlassian does not maintain access to Customer’s repositories, any removal of Customer Data by Atlassian under the Agreement means removal of the entire repository in which the offending data resides, not just the offending portions.

c. Accessing Repositories. If Customer is accessing code in another customer’s repository, Customer should carefully read all the licenses applicable to that repository before using or contributing any code. CUSTOMER ACKNOWLEDGES THAT ALL CODE MADE AVAILABLE THROUGH BITBUCKET CLOUD IS THE RESPONSIBILITY OF THE ACCOUNT OWNER CONTROLLING THE PARTICULAR REPOSITORY. ATLASSIAN IS NOT THE LICENSOR OF ANY THIRD PARTY CODE MADE AVAILABLE THROUGH BITBUCKET CLOUD AND TAKE NO RESPONSIBILITY FOR SUCH CODE.

d. Granting Permissions. Once Customer grants permissions to its repositories, Atlassian will not be able to prevent the applicable users from taking the actions allowed under those permissions, even if Customer doesn’t approve of those actions. Customer should be especially careful about granting administrative access to its repositories, as some of those actions may be irreversible. For example, if Customer grants someone permission that allows them to move content in Customer’s repository to another account, Atlassian will not be able to reach into that other user’s account without their permission to recover the data, as Atlassian is not in a position to arbitrate disputes among our users. In that case, Customer’s only recourse may be requesting a takedown under the Reporting Guidelines or pursuing legal action against the other user directly.

8. Additional Insight terms. The following terms apply to Insight, Insight Discovery, and all Insight macros and Insight third-party integrations, in each case, made available on the Atlassian Marketplace (“Insight”):

a. Support for Insight is described here. The Enterprise Support and Services Policy applies to the extent your Jira or Jira Service Management license is an Enterprise license.

b. Insight Software contains components subject to the terms and conditions of “open source” software licenses and those licenses are available for review here.