Assets is now available for all Standard customers!Learn more

Service Collection

High-velocity service management, powered by AI

Elevate support experiences, keep critical services running, and deliver value fast. Try Service Collection now or contact sales to learn more.

Jira Service Management
Deliver service at high velocity
Customer Service Management
Customer experiences reimagined
Assets
Track what matters
Rovo
Team up with AI

Discover the Service Collection

Connect teams across the enterprise to deliver exceptional service experiences for employees and customers on a single platform.

Jira Service Management

Unlock service for all

Bring Dev, IT, and business teams together to deliver great employee support and improve service resilience.

High-velocity service for all

Exceptional experiences

Enable teams across the enterprise to create AI-powered workflows that deliver contextual, 24/7 support to employees and customers.

Innovation, accelerated

Connect Dev, Ops and Support teams on a single AI-powered platform to ship products and services faster with minimum downtime.

Better value

Get started fast and scale experiences as needed - without the cost and complexity of legacy platforms.

Built on a platform that connects all teams, tools, and data

Flexible and intelligent by design, Atlassian’s Cloud Platform is the foundation of connection between tools, teams, and the vital data that underpins your system of work.

Discover all Service Collection has to offer

Service Collection includes Jira Service Management, Customer Service Management, Assets, and Rovo, so you'll have everything you need to deliver exceptional service experiences.

Analyst report

Atlassian is a Leader!

The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025

Let’s chat about Service Collection Enterprise

FAQ

  • What is included in Service Collection?

  • How do I sign up for Service Collection?

  • What does this mean for Jira Service Management?

  • Is Rovo included in Service Collection?