Assets and Configuration Management
Jira Service Management Assets offers visibility into dependencies so you can manage assets and configuration items (CIs), quickly troubleshoot incidents, and minimize the risk of changes.
Meet Assets in Jira Service Management
The place for your important data
Unlike legacy databases, Assets in Jira Service Management offers a flexible and open data structure so teams can manage and connect critical resources to requests, incidents, changes, and more.
Track what matters
From hardware, software, and CIs to people, pianos, and fish (really), bring all your enterprise assets together in a flexible database. Pre-built templates help you get started fast.
Connect assets to work
Link objects in Assets to support tickets, incident issues, change requests, and more. Improve visibility and accelerate work across all kinds of use cases in IT, HR, Facilities, and beyond.
Make better decisions
Have confidence in your data to aid planning, operations, audit, security, and compliance requirements. Ensure your data is complete, current, and correct.
Bring complete, current, and correct data to Assets
Assets Data Manager simplifies integrating, reconciling, and analyzing data from multiple sources, equipping you with reliable data for smart decisions.
Asset and configuration management features
Automation
Say goodbye to tracking down owners or updating spreadsheets. Automate input from Jira issues so you can keep required info on your assets current.
Queries
Run queries on objects in Assets to conduct audits, manage costs, and identify the cause of issues.
Templates
Get started fast with pre-defined schema templates to bring structure to your database for common use cases across IT, Facilities, HR, and more.
Discovery
Detect IP-enabled assets, extract info about key attributes and dependencies, and track any changes to stay up to date.
Integrations
Leverage over 30 adapters, including flat files and SQL databases, to seamlessly bring important data into Assets.
Reporting
Gain actionable insights from your Assets data to monitor asset health, detect compliance gaps and security risks, and access important financial data.
“Assets is very important to keep predictability and planning of software licenses and costs.”
Damir Prusac
VP of Engineering, infobip