Question 1

Is there a core feature set included in all plans?

Accepted Answer

Our core feature includes Incidents, Components, Scheduled Maintenances, Incident Templates, Page Analytics, Component Groups, Basic Customization, REST API access, Third Party Components, Automation Integrations, Chat Integrations, Status Embed, Activity Log, Twitter Integration. More information on these features can be found in our  knowledge base .

Question 2

What are Team Members?

Accepted Answer

Team members are people that can log into your account and do things (like create incidents, update component statuses, and other management functions) to update your status page.

Question 3

Does SSL cost extra?

Accepted Answer

No. SSL comes for free on all plans!

Question 4

Do you offer yearly credit card billing?

Accepted Answer

We do, although right now the setup is manual and requires a signed order form. If you're looking to sign up for a yearly plan via credit card,  contact our support team  and we're happy to help.

Question 5

Is there an additional charge for single sign-on (SSO) with Atlassian Guard?

Accepted Answer

If you’re on the Startup, Business, or Enterprise plan, Statuspage users (team members) get SSO with Atlassian Guard for no additional charge. Note that if you have users on other Atlassian products like Jira who are not part of your Statuspage plan, they will be charged for Atlassian Guard.

Question 6

Is there extra cost for notifications?

Accepted Answer

Nope, all plans come with unlimited notifications. That said, the type of notifications we send (Email vs. SMS vs. Webhook) depends on your plan. Hobby comes with Email Notifications while Startup comes with Email, SMS, and Webhook Notifications.

Question 7

Can I have customized status pages for each of my customers?

Accepted Answer

Yes. We have an  Audience-specific  page type that lets you display custom statuses and send notifications based on customer groupings. Audience-specific pages have their  own pricing model  and documentation. You can switch your page type under  Your page   >  Page type  in the Statuspage management interface.

Page types

Pricing that scales with you as you grow.

Pricing FAQ for Public Pages