How to get started with AI for customer service

As AI becomes more common in customer service, it’s no longer about whether to use AI, but how. In this webinar, we’ll give an in-depth overview on how to team up with AI and make the most of the capabilities in the Customer Service Management app.

We feel you, AI can be overwhelming. There are new tools and features constantly emerging as well as never-ending questions about trust, quality, and the role of humans in an AI world. At Atlassian, we believe AI should work with and alongside you to help you achieve your support goals. It can handle repetitive work, surface context, and give your teams more time to focus on delivering value for your customers.

In this webinar, you’ll learn how AI is changing customer service, how to be intentional about implementing AI to ensure exceptional customer experiences, and how the Customer Service Management app’s AI capabilities can act as the perfect teammate to help your support teams be more efficient.

  • Hear why AI should be seen as a teammate that augments the work of your support teams
  • Learn how to deliver faster, smarter, more efficient support with an in-depth overview of the app’s core capabilities
  • See how the Customer Service Management app helps you deliver connected, faster support by getting rid of siloes across development, operations, and product teams

Whether you’re just beginning your AI support journey or looking to refine it, this talk offers actionable insights on making AI your support team’s teammate. Register now to reimagine your support with the Customer Service Management app!

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Check back soon for more details!