Choose Jira Service Management Premium/Enterprise: 5 reasons
See why businesses choose Jira Service Management Premium or Enterprise to help them confidently scale and innovate for the future. Learn how AI streamlines workflows, Atlassian Analytics speeds up decision-making, and asset management features offer visibility into your tech landscape, all while maintaining enterprise-grade security.
Enterprises are constantly faced with new challenges - from increasingly complex technology stacks, to globally distributed teams, and significant requirements for security. IT has an important role to play in future-proofing the business, by making sure their technology landscape can scale to meet changing needs, while maintaining security and compliance.
Jira Service Management’s Premium and Enterprise editions allow teams to flexibly scale, prepare for the future, and meet even the most stringent requirements. Join Michael Santos, Senior ITSM Pre-sales Solutions Engineer, and Brooke Fishback, Solution Engineer at Atlassian, for this webinar. You’ll learn why businesses choose Jira Service Management to:
- Safeguard users with security features like data residency, SAML single-sign on, and audit logs.
- Speed up decision-making with out-of-the-box dashboards that combine data from your dev and ops teams with Atlassian Analytics
- Streamline and automate service with an AI-powered virtual agent that delights help seekers and frees up agent time
- Gain visibility into your systems with the ability to discover and track assets
Speakers
Brooke Fishback
Solution Engineer
Brooke Fishback is a Solution Engineer at Atlassian who evangelizes modern ITSM processes with Jira Service Management as the foundation. She’s an accomplished practitioner demonstrating a versatile skill set across various domains including APM, AIOps, and ITSM. Brooke is dedicated to delivering customized solutions for her customers by aligning complex technical requirements with overarching business objectives, ensuring seamless integration and optimal results.
Michael Santos
Senior ITSM Pre-sales Solutions Engineer
As a Senior ITSM Pre-sales Solutions Engineer for Atlassian, Michael engages in value-selling and has helped implement IT Service Management (ITSM) solutions for many Atlassian customers. Michael is a seasoned engineer, with over twenty years of experience, working for companies such as BMC, Cherwell and Ivanti. Michael is based in New Jersey.
