Analytics overview
Analyze teamwork data across your entire toolchain. Skip the data wrangling and get straight to holistic insights.
From expensive silos. Empty dashboards. Zero clarity.
Persistent data silos and poor quality data are leading to hours of analyst toil, broken pipelines, failed queries, and metrics no one agrees on, all while decision-makers are left waiting for answers they can actually trust.
To shared insights, without the wrangling.
Analytics delivers powerful data exploration tools and query-ready data for your analysts. No more data wrangling, just consistent teamwork analysis so leaders can understand and take action.
Analytics for Cloud Enterprise
Analytics is available for Atlassian Cloud Enterprise customers of Confluence, Jira, Jira Service Management, or Teamwork Collection.
WHAT IS ANALYTICS
Accelerate decision-making with Analytics
Analytics helps you visualize teamwork data across Atlassian, and third-party apps and databases — for holistic insights into how work gets done.
Ready-to-use chart and dashboard templates
Access 50+ customizable chart and dashboard templates for Jira, Jira Service Management (including operations data), Assets, and Confluence, plus ready-made layouts for goal-tracking, project management, and more.
Strategy & Leadership
Bridge the gaps between strategy and execution, keeping key initiatives on-track.
Organizational alignment
Get organization-wide visibility into work progress, OKR pacing, and connect the dots across goals, projects, teams, and contributing work.
Portfolio-wide visibility
Connect to Jira Align Enterprise Insights data, and access program level data — no more clunky API connections.
Monitor key initiatives
Connect strategy goals, to people, work, and Focus areas to continuously monitor, meet and exceed organizational objectives.
Evaluate team capacity
Evaluate recruitment strategies and easily drill into Talent data to assess hiring needs, plan for your future workforce, and act fast to solve hotspots.
DevOps
Analyze Atlassian and third-party app data to understand how your software development cycle is delivering value to your customers.
Understand team flow
Understand your team’s flow metrics, including work and project status by age, assignee, and priority, using dashboard-level filters to adjust views on the fly.
Compare multiple sprints
Compare multiple sprints to understand scope changes, carryover work items, and where teams might be overloaded.
Benchmark DevOps effectiveness
Evaluate development trends across your organization using the widely recognized DevOps Research and Assessment (DORA) and other supporting metrics.
IT Service Management
Monitor and alleviate service blockers that are impacting time-to-value for your customers. Track key metrics across change, incident, and request management.
Track open requests
Track open requests, agent workload, adherence to SLAs, and customer satisfaction using out-of-the-box ITSM templates that are easy to customize.
Understand service quality
Get a clear picture of whether your team is meeting SLA and Compliance goals, by viewing the percentage of SLAs met within a specific timeframe.
Monitor CSAT
Uncover customer loyalty drivers by quickly viewing the performance and submission volume of individual team members over time.
Analyze assets
Analyze objects in your asset and configuration management system, their related work items and projects, and time spent on them.
HOW ANALYTICS
Powering Smarter Decisions, Faster.
Go from disconnected data to clear answers in minutes with fully customizable, deep-dive insights into your team’s performance.
Select your data sources
Analytics is seamlessly underpinned by a pre-modeled data lake enabling you to configure which Atlassian apps and instances you want to pull data from.
Establish a data lake connection that includes data from a host of Atlassian apps, and extend your analysis with database connectors to Snowflake, Amazon Redshift, Google BigQuery, Microsoft SQL Server, PostgreSQL, and more.
