Optimize your Atlassian tools: Strategies to drive lasting adoption
Discover why it’s important to consider the people side of change as much as the technical side, and the value of cultivating long-term adoption of Atlassian cloud products. Whether you’re contemplating a migration to cloud, in the midst of a migration, or already using cloud tools; this session equips you with resources and strategies to empower your users to do their best work.
In the midst of planning a cloud migration, an incredible amount of focus is placed on the technical changes. However, to realize the full value of a cloud migration, it’s important to remember a successful change is dependent on the people involved and their willingness to embrace and adopt the change.
Join us for one of our most popular sessions from Team ‘23 to learn about the importance of organizational change management and strategies to do it well. In this live recording from Team '23, Global Head of Customer Success, Gertie Rizzo and Head of Product, Enterprise Adoption & Readiness, Sarah Joshi, will cover:
- The importance of the people side of change when rolling out any change project
- Strategies and tools you can use to drive successful user adoption of Atlassian cloud products
- How to leverage usage data in Atlassian Administration to better understand end user adoption patterns
- Why you should build a network of product champions who can help propel your change plan forward and engage inactive users
Speakers
Gertie Rizzo
Global Head of Customer Success
Gertie Rizzo is Head of Customer Success at Atlassian, leading a global team of Customer Success Managers and Digital Customer Success Campaign Managers focused on helping customers optimize value from their investment in Atlassian Cloud products. Gertie has a broad background with 25 years in services and 4 years in leading global Customer Success teams. She is based out of Tampa, FL.
Sarah Joshi
Head of Cloud Shift & Enterprise Adoption, Atlassian
Sarah Joshi is the Head of Enterprise Adoption and Cloud Shift at Atlassian, leading the team focused on helping Enterprise customers accelerate adoption of Atlassian cloud products across their organizations. Sarah has 14 years of experience in various product management and customer evangelism roles building software for teams of all sizes. Sarah is also a certified Prosci Adoption & Change Management Trainer and Consultant, having trained teams on 5 continents. She is based out of Seattle, WA.
