Rovo Real Talk: Real workflows, real results

This session is for the people who live in Jira, Confluence, and Jira Service Management every day — and suspect they're spending too much time on work about work. Join us for side-by-side before/after demos across real PM, Engineering, IT, and everyday workflows, plus hands-on prompts and quick wins you can take back to your team immediately.

When "Blocked" means "Waiting for one person to respond to a Slack thread," you know there's got to be a better way.

There's a gap between how you're working now and how fast your team could move with AI in the picture. This session is for the people who live in Jira, Confluence, and Jira Service Management every day… and suspect they're spending too much time on work about work.

In this Rovo Real Talk, we're skipping the pitch and getting straight to the workflows you'll recognize with side-by-side demos that show exactly what changes with Rovo

If you're a Product Manager:
Before: You spend hours writing a PRD from scratch, pulling context from five different Confluence pages. → After: You prompt Rovo with your requirements and get a structured first draft in minutes with the context already woven in.

If you're an Engineer:
Before: You manually triage a growing Jira backlog every sprint, tagging, prioritizing, and routing issues one by one. → After: Rovo triages incoming issues based on your team's patterns and surfaces what actually needs your attention.

If you're in IT or Service Management:
Before: A request comes in and you dig through runbooks and past tickets to figure out the right resolution path. → After: Rovo pulls the relevant knowledge base articles and past resolutions instantly, so you respond faster and more consistently.

If you just want to work smarter:
Before: You leave a 45-minute meeting with a wall of notes and no clear next steps. → After: Rovo summarizes the discussion, extracts the action items, and assigns them, all before you close the tab.

These aren't hypothetical. They're real workflows running faster today, with less friction.

You'll walk away with:

  • Before/after demos you can relate to, regardless of your role
  • Hands-on prompts and quick wins you can try in your own environment the same day
  • A clear picture of where Rovo fits into the tools you already use, like Jira, Confluence, and Jira Service Management
  • Follow-up resources to keep building on what you learned

Join us to turn Rovo from "something we sort of use" into the way your team actually works.

 

Speakers

Janessa Drainville

Senior Lifecycle Content Marketing Manager, AI, Atlassian

Janessa is a lifecycle content marketer for Atlassian’s AI initiatives, with a focus on helping customers understand, adopt, and get real value from products like Rovo. A lifelong storyteller and AI enthusiast, she connects complex capabilities to real-world customer outcomes, partnering across product, marketing, and go-to-market teams to educate, build trust, and drive lasting engagement throughout the customer journey.

Fun fact: Janessa has spoken everywhere from education conferences to packed fitness studios, proving she can keep folks engaged whether they’re in the middle of a presentation or a round of burpees.

Sunny Lin

Associate Product Manager, Rovo, Atlassian

Sunny is an Associate Product Manager on Atlassian's Rovo team who's all about unleashing the power of Rovo. He spends his days shaping Rovo Agents - raising the quality bar and designing smarter experiences to power the right workflows.

Chance Webb

Technical Customer Success Manager (AI), Atlassian

Chance Webb is a Technical Customer Success Manager (AI) at Atlassian, based in Austin, Texas. She helps organizations turn AI curiosity into AI strategy - from data foundations and connected systems to agents and adoption playbooks that make Rovo a force multiplier across the Atlassian ecosystem and beyond.

With over a decade of experience spanning customer success, implementation, enterprise account strategy, and AI, she brings a unique blend of strategy, hands-on building, and enablement to every engagement. Chance is a multi-faceted thinker, focused on why AI pilots stall and how to turn them into measurable business impact.

She believes work wins and learning accelerate exponentially when the road to victory is paved in laughter, so on and off the stage she builds her agents with personalities - accents, themes, and the occasional hidden talent - and landed on Atlassian’s AI team because she just couldn’t stop tinkering. Her philosophy: if there’s room for fun, use it - because smiles drive more adoption than a strategy page ever will!