Atlassian’s Responsible Technology Principles

We know that transparency alone isn’t enough. But as a start, we will communicate information about our products and their benefits, including what they can and cannot do. We’ll let you know when and how we use new technologies like AI, and how this contributes to the way that you experience our company and products. As always, we will provide consistent information around who can access your data and for which purposes. And we’ll do all of this in a clear, simple and straightforward way: no BS.

We know that trust is not just about ensuring the security and privacy of our products, but is also earned and kept through our actions and commitments to reliability and performance.

So, we incorporate our privacy principles into the development and use of our technologies, including by embracing privacy by design in everything we do. In line with these practices, we seek to empower you with choices around the use of data and AI-powered tools. Similarly, we will continue to build security into the fabric of our technologies and processes, through our holistic approach based on industry best practice.

We will build on these commitments by working with our customers and partners where we can to uphold and improve the quality, security and reliability of the new technologies that we use and deploy.

While we take ownership over our technologies, true accountability is a team sport.

We see you as part of the team. We are committed to putting in place processes that help us to obtain feedback from our stakeholders and take guidance from experts, internally and externally. We encourage our customers to tell us if something has gone wrong. In those cases, we will investigate and work to fix it. We will also continue to share, participate, educate and learn from others as circumstances (and standards) evolve — and focus on inspiring others to act too.

We work for social and environmental progress in whatever we do, which includes a commitment to respect human rights; to invest in the diversity, equity, and inclusion of our teams and larger ecosystem; and to make Atlassian products and experiences fully Accessible and usable for everyone.

In line with these commitments, we will assess the potential impacts of our technology on the people who use our products and services or are affected by them. We will strive to identify and mitigate unfair and unjust outcomes on individuals and groups by understanding where these outcomes may arise.

We seek to empower teams within Atlassian and our customers in their use of technology. We will look at new technologies through the lens of how they can add value for every team member, and identify ways in which this value can be distributed equitably and accessibly across teams. If a potential use of that technology doesn’t achieve that balance, it may require a rethink. Ultimately, we want to manage our use of new technologies to ensure that they contribute to driving growth, prosperity and more beneficial outcomes across society.