Jira Service Management security

Rest easy knowing that your data is safe in the Atlassian Cloud.

Create and customize permissions

Customizable roles gives you granular control over who can access what.

Bolstered security safeguards

IP allowlisting ensures only people from trusted networks can access your instance.

SAML SSO and SCIM

Adding Atlassian Guard gives cloud products the ability to connect to your SAML SSO provider, automate user provisioning, and sync with Active Directory. 

Encryption in transit and at rest using AES-256

All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.

Trust & security at Atlassian

We commit to delivering the highest level of security, reliability, privacy, and compliance in our products. The Atlassian Trust Center forges the connection between our company operations and products, making it a one-stop shop for all your security needs.

Data Processing Addendum

Atlassian is wholly invested in our customers' success and the protection of data. We've pre-signed our Data Processing Addendum (DPA), to help you meet onward transfer requirements under the GDPR.

Atlassian Bug Bounty report

We've partnered with Bugcrowd to reward unique vulnerability research. If you've found a vulnerability, submit a report through our Bug Bounty program.

Our security partners

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