Service management templates

Empower any team to get started with a service experience in Jira Service Management with pre-configured request types, workflows, and automations.

IT service management

Intake requests, set up alerts, raise incidents, and fix issues quickly.

Advanced IT service management

Incident, change, and problem management with ITSM best practices.

HR service management

Manage onboarding and offboarding and respond to HR requests.

Customer service management

Deliver great service experiences for your external customers.

Marketing service management

Manage and track all your marketing requests.

Design service management

Manage and track all your design requests.

Finance service management

Manage and track budget, spend, and other finance requests.

Analytics service management

Manage employee requests for the data and insights they need.

Facilities service management

Manage requests for maintenance, moving, and event planning.

Sales service management

Manage, track, and report on all your sales requests.

Legal service management

Manage and track all your contracts and legal requests.

General service management

Collect, prioritize, and manage requests for any business teams.

Service management resources

Getting started guide

Everything you need to know about getting started with Jira Service Management.

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Jira Service Management product guides

How to use Jira Service Management: guides, tutorials, and demos.

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Jira Service Management demo

Choose specific features you’re interested in and we’ll personalize a demo for you.

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