Confluence Pricing & Licensing
Confluence Cloud
Where can I sign up for a trial?
Free trials for Confluence Cloud Standard and Confluence Cloud Premium can be started on the Try Cloud page. We also offer a Free plan of Confluence Cloud for up to 10 users, with 2GB storage, and Community Support. You can compare the Free, Standard, and Premium plans here.
Already using cloud? Site Administrators can add and remove products and apps via the Site Administration page of your cloud site at any time. Keep in mind, removing applications or apps takes effect immediately, and no credit or refund will be offered for removing products prior to the end of a maintenance term.
What does a Confluence Cloud Standard subscription cost?
We offer a la carte pricing for cloud. Your subscription can start with Confluence, Jira, or Jira Service Management as its foundation, and you can add additional applications—including Marketplace apps—as needed.
Monthly pricing is progressive: We offer volume discounts as you add more seats. Each user’s unit price is based on the pricing rate in which the user falls. See our Find the Perfect Plan: Atlassian Cloud Calculator | Atlassian for details.
Maximum Quantity Billing (MQB): For monthly subscriptions—including Confluence, Jira, Jira Service Management, and Marketplace apps—your bill is based on the highest number of seats (“maximum quantity”) assigned to each product at any point during your billing cycle. If you add seats mid-cycle, you’ll be charged a prorated amount for those seats for the remainder of the month. Removing seats mid-cycle does not reduce your bill for that period; those seats become available for reassignment until the next billing cycle.
Discounts: Cloud is offered at 75% off for eligible Community customers, and 75% off for eligible Academic customers.
For more details on how MQB works and how it impacts your bill, see the Maximum Quantity Billing | Atlassian
Monthly Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 75% off for eligible Academic customers.
Annual Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 75% off for eligible Academic customers.
What does a Confluence Cloud Premium subscription cost?
Monthly Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 75% off for eligible Academic customers.
Annual Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 75% off for eligible Academic customers.
What does a Confluence Cloud Enterprise subscription cost?
Cloud Enterprise is only available on an annual contract. Pricing can be found on Confluence Cloud Enterprise Pricing page.
What is the minimum term for Confluence Cloud?
The minimum term is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.
What payment options are available?
Cloud Monthly
To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.
*Unfortunately, we're unable to accept Discover credit cards for monthly renewals
Cloud Annual
Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.
When should I consider Confluence Cloud Premium over Confluence Cloud Standard?
Confluence Cloud Premium provides an advanced toolkit to help admins better manage their Confluence site with more visibility and control. New product features give administrators temporary access to restricted pages to resolve permissions quickly, as well as deeper insight about your team’s site, space, and page use for better reporting, resource decisions, and content.
For organizations who need confidence in their ability to scale, the Premium plan also offers 24/7 support with 1 hour response times for critical issues, unlimited storage, and a 99.9% uptime SLA financially backed by service credits.
How do I upgrade from Confluence Cloud Standard to Confluence Cloud Premium?
Confluence Cloud can be upgraded from a Standard plan to a Premium plan at any time via the Manage Subscriptions page of your cloud site.
Where can I find Atlassian's customer terms for cloud products?
Please see our Atlassian Customer Agreement for more information.
How do I get service credits reimbursed for an SLA breach?
For more information, see our SLA documentation and our Service Level Agreement.
I have more questions about Confluence Cloud.
Great, because we have more answers! Please see our complete Cloud FAQ.
Confluence Data Center
What is Data Center?
Data Center is Atlassian’s self-managed offering, available for Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, and Crowd.
The end of life for impacted Data Center products will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center products and apps read-only.
You can find a full timeline, details on this transition, and links to access support here.
Reference our Data Center FAQ for common questions.
What does Confluence Data Center cost?
For complete pricing details, please contact our Sales team.
What's included with Confluence Data Center?
Beginning February 2, 2021, Team Calendars for Confluence will be bundled with Confluence Data Center. Existing Confluence Data Center customers can unlock Team Calendars by updating to the latest version.
Additionally, starting February 2, 2021 PT, Priority Support will be included with a Data Center subscription to Jira Software, Jira Service Management, Confluence, and Crowd, as well as Bitbucket for customers with 500 or more users.